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Privacy & Cookie Policy

Last updated: 19 May 2026

Tomos Durnell Electrical Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Who We Are
 

Tomos Durnell Electrical Ltd
Company Number: 15842706
Registered Office: 4 School Green, Clutton, Chester, United Kingdom, CH3 9SG

Website: www.tomosdurnellelectrical.com
Email: info@tomosdurnellelectrical.com
Phone: 01244 561938
 

2. What Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Phone number

  • Any information you provide through our contact form

  • Website usage data through analytics tools
     

3. How We Collect Your Information

We collect information when:

  • You complete a contact form on our website

  • You contact us by email or phone

  • You browse our website

  • Cookies and analytics tools collect usage information
     

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotes and services

  • Improve our website and services

  • Monitor website performance and visitor behaviour

  • Comply with legal obligations
     

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests

  • Consent

  • Performance of a contract

  • Legal obligations
     

6. Analytics and Tracking

Our website uses standard website analytics tools to help us understand how visitors use the site and improve performance.

These tools may collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website
     

This data is generally anonymised where possible.
 

7. Contact Forms and Email Communication

When you submit a contact form, your information is sent directly to our business email account hosted through Google/Gmail services.

We only use this information to respond to your enquiry and provide relevant services.
 

8. Google Maps

Our website may include embedded Google Maps content. Google may collect certain usage data when interacting with embedded maps. For more information, please review Google’s Privacy Policy:

https://policies.google.com/privacy
 

9. How We Store Your Data

We take reasonable technical and organisational measures to protect your personal information.

We retain personal data only for as long as necessary for business, legal, or tax purposes.
 

10. Sharing Your Information

We do not sell or rent your personal information.
 

We may share information with trusted third-party service providers where necessary to operate our business or website, including:

  • Website hosting providers

  • Analytics providers

  • Email service providers
     

11. Your Rights

Under UK data protection law, you have rights including:

  • The right to access your personal data

  • The right to correct inaccurate information

  • The right to request deletion of your data

  • The right to object to processing

  • The right to withdraw consent
     

To exercise any of these rights, contact us at:

info@tomosdurnellelectrical.com
 

12. Complaints

If you are unhappy with how we handle your data, you can complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk
 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.

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Cookie Policy

Last updated: 19 May 2026

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What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how visitors use the site.

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Cookies We Use

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Essential Cookies

These cookies are necessary for the website to function correctly and cannot be switched off.

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Analytics Cookies
We use analytics cookies to understand how visitors interact with our website and to improve performance and user experience.

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These cookies may collect information such as:

  • Pages visited

  • Time spent on the site

  • Device and browser information

  • Anonymous usage statistics
     

Third-Party Cookies
 

Our website may use third-party services including:

  • Google Analytics

  • Google Maps

These providers may set cookies through our website.
 

Managing Cookies
 

You can control and delete cookies through your browser settings.

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Contact

If you have any questions about this Cookie Policy, contact:

Tomos Durnell Electrical Ltd
info@tomosdurnellelectrical.com
01244 561938

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